Returns & Exchanges
At Urban Gym Wear, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day return policy on all unworn items with original tags. If your fit isn't perfect, we provide a streamlined process to get you back to your workout as quickly as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Gear
Place the items in their original packaging, ensuring all labels are attached and the products are free from gym chalk, odors, or wear.
Print and Attach Label
Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing